9 - 10 October 2019 | ExCeL London
Head of Accelerate & Advisory Services
Richard Bennett is VMware’s Head of Accelerate & Advisory Services. He is responsible for the consulting teams who develop technology frameworks which guide C-level executives in the acceleration of digital business transformation. His group works closely with VMware customers to create long-term strategies which reduce digital risk whilst creating digital innovation opportunity. Richard is a senior technology leader who brings more than 20 years’ experience in technology and customer experience. Prior to joining VMware, he was the EMEA CTO at Avaya and held board roles in the Customer Experience Foundation. Previously he has led global customer-facing teams with technology companies such as; Cisco, Accenture & Horizon. Richard has a passion for working closely with customers, helping them to find new opportunities, uncover hidden barriers, and formulate pragmatic technology transformation strategies. The focus is to keep customers relevant in an increasingly complex “digital consumer” landscape. As a fellow of the Customer Experience Foundation, he is regularly called upon to provide market-independent analysis and keynotes at industry events worldwide, talking to his extensive background across multiple sectors including telecoms, retail, finance and healthcare.